Cancellation Policy

If you unable to attend your appointment due to either having or being in contact with Covid 19, no charges will apply. In all other circumstances our standard cancellation policy applies.

  • If you wish to cancel or reschedule your hair or beauty appointment, please give us at least 48 hours notice in advance.
  • If you cancel your appointment less than 48 hours in advance, 50% of the treatment cost will be charged.
  • If you cancel your appointment less than 24 hours in advance or do not keep to your appointment, then you will be charged the full amount of the treatment.
  • Any further appointments will be cancelled until the outstanding payment is made.
  • As you will appreciate, not turning up for a scheduled appointment costs us both time and money.

Thank you for your understanding.